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JP Electricals & Engineers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit an enquiry.

1. Information We Collect

When you submit an enquiry or request a quote, we may collect: your full name, company name, mobile number, email address, GST number, delivery location, and the nature of your product enquiry.

We do not collect payment information, card numbers, or banking details on this website. All financial discussions occur separately through our team.

2. How We Use Your Information

We use the information you provide to: respond to your product enquiries and quote requests, process your orders and arrange delivery, send relevant product updates or offers (only if you have consented), and improve our services and website experience.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Retention

We retain your enquiry data for a period necessary to fulfil your request and for our legal obligations. You may request deletion of your data at any time by contacting us.

4. Cookies

This website uses the browser's localStorage to remember your enquiry cart across sessions. No third-party tracking cookies are used on this website.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at jpelectricals.in@gmail.com or call 9566752980.

6. Contact Us

If you have any questions about this Privacy Policy, contact us at: JP Electricals & Engineers, No.42, Post Office Street, Parrys, Chennai – 600 001. Email: jpelectricals.in@gmail.com

By accessing or using the JP Electricals & Engineers website and submitting enquiries, you agree to be bound by these Terms of Service. Please read them carefully.

1. Nature of Service

This website is an enquiry and quotation platform for B2B electrical equipment procurement. Prices displayed are indicative and subject to confirmation by our sales team. No purchase is complete until a formal order confirmation is issued by JP Electricals & Engineers.

2. Enquiries & Quotations

Submitting an enquiry or "Add to Cart" does not constitute a binding order. All enquiries will be reviewed by our team, who will contact you within 24 hours with pricing, availability, and delivery details. Final pricing is confirmed at the time of quotation.

3. Product Information

We make every effort to ensure product descriptions, specifications, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct errors and update information without prior notice.

4. Delivery

Delivery timelines are estimates and may vary based on product availability, location, and logistics conditions. Free shipping applies to orders above ₹10,000 subject to location. Remote locations may attract additional freight charges which will be communicated before order confirmation.

5. Returns & Warranty

Products sold are covered by the respective manufacturer's warranty. Return or replacement of defective products will be handled as per the brand's warranty policy. Please contact us within 7 days of receiving goods to raise any quality or damage concerns.

6. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu.

7. Contact

For any questions regarding these Terms, contact us at: JP Electricals & Engineers, No.42, Post Office Street, Parrys, Chennai – 600 001. Email: jpelectricals.in@gmail.com | Phone: 9566752980